Property Claim


I have water damage in my home. What now?

Water can cause significant damage to your home and must be dealt with right away to prevent further problems.

 

Protect yourself

The combination of water and electricity can be deadly. Do not enter a flooded basement unless you arrange for the main electrical supply to be turned off, but only if this can be done safely. If it is Sewer Backup wear rubber boots and gloves, the bacteria in the water can be very harmful to your health

Protect your property

After electricity in the affected areas has been turned off, take reasonable steps to prevent further damage to your property:

  • Do not handle items that are damaged by a sewer backup.
  • For all other water damage types remove undamaged items from the affected areas or lift them off the floor where possible.
  • Make sure your valuables and important documents are stored in a safe, dry place.
  • If the problem occurs in the winter months, maintain normal heat and avoid raising the temperature.
  • If the plumbing or heating system is found to be frozen, be sure to turn off the water supply first before restoring heat.

Do not dispose of damaged personal property without first notifying your insurer first.
Contact us or your insurer
Protect yourself and your valuables


Wind and Hail

Your safety is always the first priority. If wind or hail has damaged your roof and you feel the house is not safe, leave and go somewhere safe, like a car or a neighbor’s house.

When your house is safe to enter:

  • Take reasonable steps to protect your undamaged items by moving or covering them, if possible.
  • Make sure your valuables and important documents are stored in a safe, dry place

Assess the damage — Prepare a list describing what has been damaged or lost. Where possible, take pictures/video the damages.

Do not dispose of damaged personal property without first notifying your insurer.

Provide details of loss — A claim adjuster will work with you to confirm the details of your loss and guide you throughout the claims process.

Provide documents — You may be asked to provide us with proof of ownership and/or original invoices to support your claim. You may also be asked to complete and return a Proof of Loss document.

Estimate the damages — You can use the recommended Vendors that your Insurer provides or you can use a contractor of your choice to estimate and repair the damage. If you use a recommended vendor, the work is guaranteed* (guarantee vary between insurers).


Break and Enter

Having a burglary in your home can be a very unsettling experience. Here are the steps to take if your house has been burglarized.

If you come home and find that it has been broken into, do not enter the house.

Call the police immediately

When it is safe to enter your house, look around to see what has been stolen or damaged. Make a preliminary list and where possible, take pictures of the damages.

Do not dispose of damaged personal property without first notifying your insurer.

 
 

Berk Bilgen Insurance Ltd.
#311 8925 51 Avenue NW
Edmonton, AB T6E 5J3

780.822.6042  780.468.2238
Toll Free: 1.844.822.6042

info@berkbilgeninsurance.com
quotes@berkbilgeninsurance.com

Office Hours
Weekdays: 9:30 am - 5:30 pm
Saturdays: Closed*by appointment only Sundays and Holidays: Closed

DISCLAIMERS

  • Coverage cannot be bound unless you have spoken to a broker and have confirmation; By providing your personal information you are authorizing a background check
  • BBI strongly recommends $5 Million Liability limit
  • Mid-term cancellations will generate fees
  • It is your responsibility to understand and maintain your policy and coverage

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