What to do after an Auto Collision
STOP. Failure to stop could result in demerit points or criminal prosecution.
Call for an ambulance if anyone is seriously injured.
Do not stand in between two vehicles, or in front or behind a vehicle to inspect damage. When the area is safe, move vehicles and passengers away from traffic, unless someone is injured or you suspect a drunk driver. To alert other drivers, use hazard lights, cones, warning triangles or flares.
Take pictures and collect information from the other driver and witnesses if possible. As a helpful guide, use the Collision form found here.
The compensation provided by your insurance company may be limited by the following:
- Voluntarily assuming liability;
- Promising to pay for damages;
- Accepting money at the scene; and
- Agreeing to forget about the collision.
- Read your policy when you purchase insurance coverage. Do not wait until after a collision.
- If you don’t understand your policy, ask your agent, broker, or insurance company for clarification.
- If you are involved in an auto collision, keep records of what happened and who you spoke to such as the police or your insurer.
report to the police
- If anyone is injured.
- If any of the vehicles are not driveable.
- If any driver does not have a driver’s licence, or proof of insurance.
- If the total damage to all vehicles and property appears to be more than $2,000, file a Collision Report Form. Failure to do so could result in demerit points or a fine.
if you have been injured
Seek medical treatment as soon as possible.
contact your insurer
As soon as possible, advise your insurer of the details of the collision, including any injuries and damages to vehicles or properties. It is important to confirm what is included in your coverage and request the forms required to access coverage. Insurance companies determine liability, not the police. If necessary, liability can be determined by the court.
- You have the right to have your vehicle’s damage estimated and repaired at the repair facility of your choice. When you select the repair facility, the responsibility for a satisfactory repair job rests with you, not the insurer.
- Your insurance company may recommend, but not require that your car be repaired at a specific shop.
- In some cases, your insurer may exercise their right to repair your vehicle by giving you formal notice. In such a case, your insurer may have the vehicle repaired where they choose, but must restore the damaged vehicle to its condition prior to the collision.
- In case of disagreement with your insurer over your vehicle’s repair, a formal dispute resolution process is available to you.
- We recommend FIX AUTO at 9946 77 Ave Edmonton as they treat our clients as VIP and warranty their repairs. This way if you have a problem with the repair work we can get involved. Any other repair shop you will need to speak with your adjuster for help in solving a problem.
Download PDF Collision Form